Ordering Information
At DEADFALL Productions LLC, placing an order for our immersive animatronics is straightforward. To initiate your order, simply pay 50% of the total cost. The remaining balance will be due prior to shipment. We also offer a 7-day return policy for a full refund from the date of your order, ensuring your satisfaction. Please note that refunds are not available after this period. For precise pricing, including tax and shipping, contact us directly when you're ready to place your order.
What payment methods do you accept?
We accept credit cards, Zelle, Venmo, and Paypal. A 50% deposit is required to secure your order.
What is your return policy?
You can request a full refund within 7 days of placing order. Unfortunately, we cannot process refunds after this period.
When is the remaining balance due?
The remaining balance is due prior to shipment. We will notify you when it's time to complete your payment.Can I customize my animatronic?
Yes! We offer customizable options for our animatronics to fit your specific needs and themes. Customization is available but not required. Our standard designs can be ordered as-is, or you may discuss optional modifications with a DEADFALL representative at the time of your order.
If you have specific design ideas, special requests, or any concerns about customization, we strongly encourage you to contact us prior to placing your order so we can ensure your vision can be achieved and your complete satisfaction with the final product.
How do I place an order?
To place an order, contact us directly. We will guide you through the process and provide you with a detailed quote that includes tax and shipping costs.
Get Started Today
Ready to bring your haunted attraction to life? Contact us now to place your order and discuss your vision with our team.